The consultation process
Seeking professional help for unwanted pet behaviour is a new experience for many people. To help you better understand what’s involved with a behaviour consultation, read on!
I am currently undertaking video consultations. My clients and I have found these consultations to be very productive (and can often be claimed through pet insurance if you have this). What I can offer to offset not being there in person is the insight that my 25 years of experience and qualifications bring. These, and other reasons to invest in a consultation with me, are outlined here.
Before our consultation: I thoroughly review your pre-consultation questionnaire, and any videos you have of your pet exhibiting undesirable behavior (video footage is often helpful, but not required).
During: Our consultation will take place on Zoom or your preferred video platform. During our consultation, you'll have the opportunity to share your concerns about your pet's behavior, to ensure I understand your goals and how I can best assist both you and your pet.
We will then delve into a comprehensive history of your pet's behavior to uncover the underlying causes of their unwanted behaviour. I'll then explain the reasons behind your pet's behavior and address any questions you may have.
To conclude, I will provide a set of recommendations tailored to tackle the root emotions, motivations, and other factors contributing to your pet's unwanted behavior. If necessary, I may demonstrate training techniques and ask you to practice them while I observe and offer guidance. Once we've covered all aspects, answered your queries, and you feel equipped with clarity and a practical plan, we will conclude the session.
After: I will compile a report summarising my assessment and recommendations. I will remain available in the coming days and weeks to address any questions you may have, and review any video you obtain as you put into practice the strategies and ideas we have discussed.
“I can never thank Mat enough for resolving this problem in just one visit. His expertise, patience, and understanding has greatly improved the quality of both my life and that of my dogs.”
“You have performed a miracle in our lives for our dog and we are very grateful. ”
“Thank you Mat for always being there with advice when I thought I was still having problems, always answering emails the same day. ”
The Remote consultation package includes:
Consultation: The consultation itself, for as long as it takes - normally around 2 hours.
Written report: A report summarising my assessment of your pet's behaviour, and the recommendations that I made during the consultation.
Ongoing support: Ongoing email support if necessary to ensure the treatment program is progressing as effectively as possible - including reviewing any video of your pet’s behaviour and training after the consultation.
Correspondence with your vet.
Insurance coverage for my fees: As I am a Certificated Clinical Animal Behaviourist and member of the Association of Pet Behaviour Counsellors, my fees are often covered by pet insurance plans. Please check with your insurer.
The cost
The cost of the virtual consultation package is £350.
Follow-up sessions
During the initial consultation I aim to provide you with all the information and techniques necessary to resolve your pet's behavioural problem. Often this initial consultation and subsequent email and WhatsApp support is all that is required. However, follow-up sessions are usually very beneficial, and I recommend them. I charge a discounted rate of £150 for these sessions.